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What You Agree to When You Use rajawali45

Using the rajawali45 lobby — whether you're browsing slots, joining a live table, or cashing out via DANA, OVO or GoPay — means you've accepted the terms on this page.

Account Holder TermsData & Privacy PolicyCookie UseJurisdiction ConditionsDANA · OVO · GoPay Context
rajawali45 What You Agree to When You Use rajawali45
DATA AND SECURITY PRACTICE

How We Handle Your Data and Account Security

Account security at rajawali45 runs on SSL encryption for every session, whether you're on mobile browsing Krakatau Blast Slots or sitting at a live table. We collect only what's needed to operate your account, verify your wallet identity and comply with applicable obligations in the regions where we operate.

Data Retention

We keep account and transaction data for the period required under our retention schedule. After that window, data is deleted or anonymised unless a legal hold applies.

Cookie Use

Our site uses session cookies to keep your lobby state and preference cookies to remember your last payment method — DANA, OVO or GoPay. You can clear cookies via your browser at any time.

Account Security Steps

Login requires OTP verification sent to your registered mobile number. If you change your linked e-wallet, re-verification is triggered before the next withdrawal can proceed.

Request a Data Copy

You can request a copy of the personal data we hold. Submit the request through Account Settings or email support with your account ID; we respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Where to Send a Legal or Policy Request

For anything related to these terms — a data access request, a dispute over an account action, or a query about how we handle your GoPay or OVO transaction history — reach us through the channels below. Policy queries go through the same support desk as account help; route yours clearly so it reaches the right team without delay.

Live Chat Open the chat widget in the lobby footer to raise a legal or account policy query. Tag it as a policy matter so it routes to the right team.
Email Support Send detailed legal requests, data queries or formal dispute notices to our support email. Include your account ID and the e-wallet name you use.
Account Help Desk Log in and navigate to Account Settings to submit a formal request — data export, account closure or wallet-name correction can all be initiated there.

Common Legal and Policy Questions

These are the questions we hear most often about account rights, data handling and how the terms apply when you use DANA, OVO or GoPay on rajawali45. If your question isn't here, contact support directly.

Access depends on local law and your region's eligibility. We do not confirm unrestricted access — check whether your location permits use of online casino platforms before opening an account.

We collect the details you provide at registration — name, contact number and the e-wallet you link (DANA, OVO or GoPay). Transaction data is also logged against your account ID for every session.

Log into your account, go to Account Settings and submit a data export request. Alternatively, email support with your account ID. We handle requests within a reasonable timeframe under our data policy.

Funds tied to a suspended account remain held pending review. We do not transfer them to a third-party wallet. Once the review closes, the outcome determines whether a withdrawal can proceed.

Yes. Submit a closure request via Account Settings or through email support. We close the account and begin the data deletion process, subject to any legal hold periods that may apply.

We may update terms at any time and will post the revised version on this page. Continuing to use the platform after the update date means you accept the new terms as posted.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.