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What You Agree To When You Use rajawali45

These terms set out how your account works on rajawali45 — what we expect from you, what you can expect from us, and how payments through DANA, OVO, and GoPay are handled.

Account terms apply on registrationDANA, OVO, GoPay coveredJurisdiction-dependent accessSubject to change with noticeContact us for any query
rajawali45 What You Agree To When You Use rajawali45
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security on rajawali45 is handled through a combination of login verification, session management, and wallet-level authentication when you connect DANA, OVO, or GoPay. We do not store your full wallet credentials on our servers. Data you provide during registration is used solely to operate your account and verify your identity for payment processing — it is not sold or shared with third parties outside of what our payment rails require to complete a transaction.

Login Verification

Every login is confirmed via OTP sent to your registered mobile number. If you did not request a login, contact support immediately to secure your account.

Wallet Data Handling

DANA, OVO, and GoPay transactions are processed through each provider's own secure API. We handle only the transaction reference and amount — never your wallet PIN.

Data Retention Policy

We retain account data for the period required by applicable rules in eligible regions. You may request a summary of the data we hold by contacting support.

Requesting Account Changes

To update your registered email, mobile number, or linked wallet, submit a request through Live Chat or email with your account ID and verification details.

POLICY CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to request a change to your account details, our support team can help. We handle account-related queries, wallet verification questions, and terms clarification through the channels below. When contacting us about a payment dispute involving DANA, OVO, or GoPay, have your transaction reference ready so we can resolve it faster.

Team online

Live Chat

Open the chat icon from any page on rajawali45 to reach our team directly. Available during peak hours for account and terms queries.

Email Support

Send your terms or account question to our support address. Include your account ID and a brief description so we can respond with the right answer.

Help Centre

The Help Centre on rajawali45 has answers to common terms questions covering wallet use, account eligibility, and how to request account changes.

Common Questions About Our Terms

These answers cover the questions we hear most often about how our terms work in practice — from account eligibility to what happens when terms change and how wallet payment conditions apply.

They take effect the moment you complete account registration on rajawali45. Continuing to use the platform after any published update also counts as acceptance of the revised terms.

You have the right to close your account before a material change takes effect. Once the effective date passes and you continue using the account, the updated terms apply.

Payments processed through DANA, OVO, or GoPay follow the conditions in our payment section. Timelines may vary by wallet provider; we are not liable for third-party processing delays.

Yes. Availability depends on local law and eligible regions. We do not confirm access is lawful everywhere. It is your responsibility to check whether local law in your area permits use.

Contact our support team via Live Chat or email with your account ID. We will identify what data we hold under applicable retention rules and send you a summary.

Raise the dispute through Live Chat with your transaction reference number. We will check the payment record against the DANA, OVO, or GoPay API log and respond with our findings.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.